Frequently Asked Questions

General

No, RVTD runs Monday through Saturday.

Go to the Maps and Schedules section. You’ll find maps, schedules, and tools to help plan a trip.

No. RVTD does not allow flammable or explosive materials or substances on any of its vehicles.

All RVTD buses can accommodate three (3) bicycles per bus on the exterior racks. During non-peak ridership times it is up to the discretion of each driver to allow, or not, bikes to be loaded onto the interior of his or her bus.

No, RVTD drivers neither carry change nor provide it at the fare box. If paying cash, please have correct change when boarding the bus.

Ride Guides are available at Front Street Station, any RVTD bus, RVTD Administrative offices and at the Ashland Utilities office. You can also download and print one here. Please call (541) 779-2877 for more locations or if you would like a copy mailed to you.

There is no eating allowed on RVTD buses. All food must be in sealed containers.

Undesirable conditions and violations of any RVTD policies and/or laws and ordinances may be reported to (541) 779-2877 or to the dispatcher at Front Street Station or the individual bus drivers.

Reports of unsafe driving may be reported to the dispatcher at Front Street Station or by calling (541) 779-2877.

Reports of unsatisfactory conditions on any RVTD bus may be reported to the bus driver, the dispatcher at Front Street Station or by calling (541) 779-2877.

RVTD observes the following holidays and will not be running on:

  • New Year’s Day (January 1st)
  • Memorial Day (Last Monday in May)
  • Independence Day (July 4th)
  • Labor Day (First Monday in September)
  • Thanksgiving Day (Fourth Thursday in November)
  • Christmas Day (December 25th)

Gas-powered/electric-powered bicycles are prohibited on any RVTD bus or bike rack.

Detours are sometimes unavoidable due to city/county/state upgrades and other changes and improvements to transportation infrastructure. RVTD devises the most efficient ways around construction projects and notifies the public on its website, on social media and on Rider Alerts posted in buses of the detour route and duration and if any bus stops must be bypassed and where their replacements will be located.

Credit cards cannot be used on the bus, however you can use a credit card to purchase prepaid fare products at Front Street Station, the RVTD Main Office, or the Ashland Utility office.