General
Does RVTD run on Sundays?
No, RVTD runs Monday through Saturday.
Is there a bus route near me? How do I get from where I am to where I need to be?
Go to the Maps and Schedules section. You’ll find maps, schedules, and tools to help plan a trip.
May I bring a can of gasoline on the bus?
No. RVTD does not allow flammable or explosive materials or substances on any of its vehicles.
Why can’t we bring more bikes on buses?
All RVTD buses can accommodate three (3) bicycles per bus on the exterior racks. During non-peak ridership times it is up to the discretion of each driver to allow, or not, bikes to be loaded onto the interior of his or her bus.
Do the bus drivers give change?
No, RVTD drivers neither carry change nor provide it at the fare box. If paying cash, please have correct change when boarding the bus.
Where can I get a bus schedule?
Ride Guides are available at Front Street Station, any RVTD bus, RVTD Administrative offices and at the Ashland Utilities office. You can also download and print one here. Please call (541) 779-2877 for more locations or if you would like a copy mailed to you.
Is food/eating allowed on the buses?
There is no eating allowed on RVTD buses. All food must be in sealed containers.
Where can I report trash/graffiti/smoking violations at RVTD bus stops?
Undesirable conditions and violations of any RVTD policies and/or laws and ordinances may be reported to (541) 779-2877 or to the dispatcher at Front Street Station or the individual bus drivers.
How can I report a speeding/unsafe bus driver?
Reports of unsafe driving may be reported to the dispatcher at Front Street Station or by calling (541) 779-2877.
How can I report when a bus is too crowded or when priority seating is not given up to those in need?
Reports of unsatisfactory conditions on any RVTD bus may be reported to the bus driver, the dispatcher at Front Street Station or by calling (541) 779-2877.
Which holidays does RVTD observe?
RVTD observes the following holidays and will not be running on:
- New Year’s Day (January 1st)
- Memorial Day (Last Monday in May)
- Independence Day (July 4th)
- Labor Day (First Monday in September)
- Thanksgiving Day (Fourth Thursday in November)
- Christmas Day (December 25th)
Are gas-powered or electric-powered bicycles allowed on the bus?
Gas-powered/electric-powered bicycles are prohibited on any RVTD bus or bike rack.
What happens during detours?
Detours are sometimes unavoidable due to city/county/state upgrades and other changes and improvements to transportation infrastructure. RVTD devises the most efficient ways around construction projects and notifies the public on its website, on social media and on Rider Alerts posted in buses of the detour route and duration and if any bus stops must be bypassed and where their replacements will be located.
Can I use a credit card to pay fare?
Credit cards cannot be used on the bus, however you can use a credit card to purchase prepaid fare products at Front Street Station, the RVTD Main Office, or the Ashland Utility office. You can also use your credit/debit card to purchase fare via the Umo Mobile app or load fare on your TouchPass/Umo card online via the Umo Passenger Portal.