TransLink Brokerage

To Schedule Medicaid Transportation
541.842.2060 | 1.888.518.8160

Aug 1, 2021: TransLink requires masks to be worn by all passengers and drivers until further notice.

Rider Guides

Translink Program Guide

Guia para pasajeros de TransLink

Reimbursement Forms

Reimbursement Guide (English)

Guia de reembolso (Espanol)

Reimburseement Authorization Form

Have questions about TransLink? Call Us at 1.888.518.8162

TRAC Committee Page

TransLink provides Non-Emergent Medical Transportation (NEMT)
to the following organizations:

Jackson Care Connect

Jackson Care Connect
(Jackson County, Oregon)

Oregon Health Authority

Oregon Health Authority (OHA) Fee-For-Service (Open Card) members living in Jackson, Josephine, Douglas, Coos, Curry, Klamath and Lake Counties.

Sky Lake Medical Center / Cascade Health Alliance

Sky Lake Medical Center / Cascade Health Alliance (Klamath & Lake Counties)

Frequently Asked Questions About Medical Transportation

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Chinese (Simplified)

General Information

For bus system information by telephone, please call 541-779-2877 or visit the window at our transfer station Monday – Friday from 6:00 a.m. to 6:00 p.m.

Front Street Station address:
200 South Front Street
Medford, OR 97501

TTY/Voice: 7-1-1

Administration

RVTD’s Administrative office is open Monday – Friday from 8:00 a.m. to 5:00 p.m.
3200 Crater Lake Avenue
Medford, Oregon 97504-9075
Telephone: 541-779-5821
Fax: 541-773-2877

TransLink Brokerage

M-F 8:00 a.m. to 5:00 p.m.
239 E. Barnett Road
Medford, Oregon 97501

TransLink Brokerage Call Center
Local Jackson County: 541-842-2060
Toll Free: 888-518-8160
Fax: 541-842-2063
TTY: 7-1-1

Quality Improvement:
Local Jackson County: 541-842-2062
Toll Free: 888-518-8162

Valley Lift Program |
Rogue Valley Connector | Ashland Connector
Paratransit Coordinator: 541-842-2080
Scheduling: 541-842-2050
Fax: 541-842-2063