TransLink Brokerage

Translink logo

To Schedule Medicaid Transportation
541.842.2060 | 1.888.518.8160

November 1, 2021: TransLink requires masks for all passengers and drivers.

Have questions about TransLink? Call Us at 1.888.518.8162

TRAC Committee Page

TransLink provides Non-Emergent Medical Transportation (NEMT)
to the following organizations:
Jackson Care Connect
JCC Rider Guide (eng)
JCC Rider Guide (sp)
JCC Reimbursement form
Cascade Health Alliance
CHA Rider Guide (eng)
CHA Rider Guide (sp)
CHA Reimbursement form
Oregon Health Authority
OHA Rider Guide (eng)
OHA Rider Guide (sp)
OHA Reimbursement form

Frequently Asked Questions About Medical Transportation

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General Information

For bus system information by telephone, please call 541-779-2877 or visit the window at our transfer station Monday – Friday from 6:00 a.m. to 6:00 p.m.

Front Street Station address:
200 South Front Street
Medford, OR 97501

TTY/Voice: 7-1-1

Administration

RVTD’s Administrative office is open Monday – Friday from 8:00 a.m. to 5:00 p.m.
3200 Crater Lake Avenue
Medford, Oregon 97504-9075
Telephone: 541-779-5821
Fax: 541-773-2877

TransLink Brokerage

M-F 8:00 a.m. to 5:00 p.m.
239 E. Barnett Road
Medford, Oregon 97501

TransLink Brokerage Call Center
Local Jackson County: 541-842-2060
Toll Free: 888-518-8160
Fax: 541-842-2063
TTY: 7-1-1

Quality Improvement:
Local Jackson County: 541-842-2062
Toll Free: 888-518-8162

Valley Lift Program |
Rogue Valley Connector | Ashland Connector
Paratransit Coordinator: 541-842-2080
Scheduling: 541-842-2050
Fax: 541-842-2063